A question about our traditional Indian clothing?

You can take the size you wear every day for your tops (t-shirts / tunics / shirts), the pants and skirts being adjustable at the waist. However, as the sets are not made to measure, the sizes may vary and may sometimes require adjustment on your part. The outfits have an additional margin on the inside in case of need to enlarge by a few centimeters or in the opposite case, to shrink from the inside by a few centimeters so that they are adapted to your morphology.

Our team remains at your disposal to inform you of the measurements of one or more articles in particular, on request by email (contact@bollywood-fashion-online.com) or by phone / sms at 06.17.18.26.56.

Yes, all saris sold in our shop are ready to wear. They are composed of a bustier, a skirt (with lining) on ​​which the pleats are made beforehand, you just have to adjust it at the waist with a string and drape the large stole around the waist and the lay over the opposite shoulder.

NB: The sizes correspond to the bustier, the skirt being adjustable at the waist. However, as the sets are not made to measure, the sizes may vary and may sometimes require adjustment on your part. The outfits have an additional margin on the inside in case of need to enlarge by a few centimeters or in the opposite case, to shrink from the inside by a few centimeters so that they are adapted to your morphology.

Our team remains at your disposal to inform you of the measurements of one or more articles in particular, on request by email (contact@bollywood-fashion-online.com) or by phone / sms at 06.17.18.26.56.

Here are two videos (in English) on Youtube that will help you wear the tikka according to your hairstyle:

http://www.youtube.com/watch?v=6Rd3T-nA6Zk&feature=kp 
http://www.youtube.com/watch?v=OTLIhgN8A-g

* Measure from one of your bracelets which is the right size 
** If you do not have a rigid bracelet, measure around your wrist using a tape measure by forming a bracelet and leaving approximately 5 mm margin.

Please make sure there are no spaces between the numbers.

Articles posted online are generally well available. Certain details of availability are also indicated in the description part of the article. However, if it happens that an item is displayed available but it is no longer in stock, we will contact you as soon as possible to inform you and offer you a solution according to your need.

Orders placed before 2 p.m. may be dispatched the same day. For any modification, please contact us as soon as possible by sms / phone at 06.17.18.26.56 or by email contact@bollywood-fashion-online.com

By credit card - transaction secured by Mercanet (BNP) and confirmed by an authentication code

By Paypal - with your Paypal account - or without Paypal account by credit card payment (no authentication code required)

In cash: You can pay for your order in cash by selecting the YesByCash payment method. Payment to be made in one of the 5000 Payment Points in France (tobacconists, tobacconists, press, stores ...) NB: For this means of payment, 6% service fees are applied in addition. In the event of a request for reimbursement, these service fees are not reimbursed.

By check: payable to Bollywood Fashion - 17 impasse Junot 13003 Marseille (your order is confirmed upon receipt of payment)

Wire Transfer :

To: Bollywood Fashion 
To this RIB: 30004 00646 0001 0059 63396 or IBAN N °: FR76 3000 4006 4600 0100 5963 396 BIC: BNPAFRPPMAR 
To this bank: BNP Paribas 
By indicating the name of the buyer in the subject of your transfer and sending us the transfer receipt by email.

By checks in payment facility in 2 X, 3 X and 4 X: 
For this method of payment, an administration fee of 3.5% of the total amount will be added to your basket.

Your request for payment facility will be taken into account upon receipt of your checks accompanied by the front / back photocopy of your identity document * valid for more than 3 months. (* French ID only)

Important instructions: 
Your checks must be filled with the equal amount of your order divided by the number of monthly payments chosen, dated the day of the order and signed with the same signature that appears on your ID. 
If the delivery address indicated in your basket is different from that indicated in your identity document or on your check, you must imperatively enclose proof of address with your name and new address.

Upon receipt of your checks and documents, an authorization request will be made to our banking organization. If your request is refused by the banking organization, your order will be canceled and we will send you your checks and documents by post. 
If your request for payment facility is accepted, your checks will be guaranteed, so your complete order will be sent to you as soon as possible. 
Your checks must have reached us within 5 working days from the date of the order. 
Your 1st check will be presented to the bank the day after it is received. (D + 1) 
Your 2nd check, the month after on the same date. (M + 1) 
Similarly for the 3rd and 4th check, they will be presented each month on the same date.

For example :

We receive your checks on June 20

If the bank collection date is a Saturday, Sunday or public holiday, it will be presented the previous working day.

The 3D Secure code is sent by your bank, make sure your mobile number is well informed so that it is linked to your bank card. The code received is renewed for each transaction. Without validation of the 3D Secure code, your payment will be automatically refused.

You can, if necessary, proceed to the payment from the various means of payment offered (PayPal, check and transfer).

Paypal is a secure online payment system. If you open a Paypal account, you will only have to fund your PayPal account with a credit card via a secure connection, then send a transfer order by simple e-mail during a purchase in line. The money will then be transferred from your PayPal account to Bollywood Fashion's PayPal account, for example. The advantage of this solution is that the bank details of one party are never communicated to the other party during a transaction. Also, this avoids filling in the CB numbers with each payment, validation by password is sufficient.

In addition, you can go through the Paypal server to pay for your order without having to open an account. You are offered an option "you do not have a Paypal account, pay by credit card". A payment form will then have to be filled in, indicating your delivery address and your credit card numbers.

In the step of choosing "payment methods" please select the option "check payment facility" 
Then choose the number of monthly payments desired 
Confirm your order 
After confirming the order, fill in the checks payable to "Bollywood Fashion ”on the date of the order and send it while enclosing a copy of your valid identity document to the following address: Bollywood Fashion 19 rue André Chamson 13003 Marseille

For this payment method, an administration fee of 3.5% of the total amount will be added to your basket.

Your request for payment facility will be taken into account upon receipt of your checks accompanied by the front / back photocopy of your identity document * valid for more than 3 months. (* French ID only)

Important instructions: 
Your checks must be filled with the equal amount of your order divided by the number of monthly payments chosen, dated the day of the order and signed with the same signature that appears on your ID. 
If the delivery address indicated in your basket is different from that indicated in your identity document or on your check, you must imperatively enclose proof of address with your name and new address.

Upon receipt of your checks and documents, an authorization request will be made to our banking organization. If your request is refused by the banking organization, your order will be canceled and we will send you your checks and documents by post. 
If your request for payment facility is accepted, your checks will be guaranteed, so your complete order will be sent to you as soon as possible. 
Your checks must have reached us within 5 working days from the date of the order. 
Your 1st check will be presented to the bank the day after it is received. (D + 1) 
Your 2nd check, the month after on the same date. (M + 1) 
Similarly for the 3rd and 4th check, they will be presented each month on the same date.

For example: 
We receive your checks on June 20

If the bank collection date is a Saturday, Sunday or public holiday, it will be presented the previous working day.

You can pay for your order in cash by selecting the YesByCash payment method. A confirmation email will be sent to you including a barcode to present at the payment point of your choice. You can choose the payment point near you from the link indicated in the confirmation email. As soon as payment is made, we will dispatch your order within the usual time limits.

NB: For this payment method, a 6% service charge is applied in addition. In the event of a request for reimbursement, these service fees are not reimbursed.

Chronopost prices and deadlines

* Estimated time indicated by Chronopost for an order placed before 3 p.m.

Colissimo and So Colissimo prices and deadlines

* Sent by Colissimo followed (delivered without signature), registered shipment delivered against signature possible as an option at the "delivery address" step. 
** From the receipt of payment / except exception: These deadlines are not valid when an announcement of exceptional late delivery is posted on the site. The deadlines are then calculated from these temporary dates. 
*** Orders for CB payment in installments are sent upon receipt of all monthly payments.

You can indeed choose the "pick up in store" option. Your order will be available within 24 hours in the case of payment by Credit Card and Paypal. Your package is thus delivered free of charge to our partner package relay at the following address:

Burhani store 
110 Rue Félix Pyat 
13003 Marseille 
Tel: 04.91.62.93.99 
Hours: 10 am-1:30pm / 3:30 pm-7pm

NB: For faster processing upon withdrawal, please indicate that it is a Bollywood Fashion order.

When ordering, you can choose from the following carriers:

* Deadline for information only for Metropolitan France. For shipments in Europe and Dom-Tom, please take into account the table "Delivery times" above.

NB: These deadlines are not valid when a specific late delivery announcement is posted on the site. This exceptional delay message will temporarily replace this table according to the dates displayed. In this case, orders being processed at the end of the date of absence, we will be able to ship in Chronopost 1 p.m.

Bollywood Fashion is a company not subject to VAT. If you live in a country outside the European Union, you will have to pay your local VAT upon receipt of your package.

Your invoice is available in PDF format in your Bollywood Fashion customer area.

You have 15 days from the date of receipt of your package to return the articles concerned to the following address:

Bollywood Fashion 
17 impasse Junot 
13003 Marseille

In the case of an exchange, we advise you to contact us as soon as possible at 06.17.18.26.56 or by email at contact@bollywood-fashion-online.com so that we can confirm availability and reserve the items to be exchanged pending your return package. We inform you that all postal costs are your responsibility, so for an exchange, we ask you a participation of 5.50 € of forwarding costs. This amount can be attached to your package or paid by credit card on request.

In an emergency, you can return your items and immediately order the items you want on our store. Your new shipment will be processed quickly. We will then reimburse after 24 hours for the items received.

In the case of a refund request, it will be made within 48 hours after verification of the products received. 
Please attach a word to your package to indicate your wish for exchange or refund.

The reimbursement of the items received or of your order will be made according to the means of payment used. For payments by CB and Paypal, it is generally made within 24 hours. For payments by check and bank transfer, a check will be sent to you. 
For more information, you can contact us at 06.17.18.26.56 or by email at contact@bollywood-fashion-online.com

If you have not received your tracking parcel "delivered without signature" 4 days after receipt of the shipping email, we invite you to consult its tracking, depending on the carrier chosen. You can also contact us if necessary at 06.17.18.26.56.

If your tracking shows that your package is delivered but that you have not received anything. We invite you to contact your postman to explain this non-delivery to him. Only a letter from the postman or your post office acknowledging the delivery error will be authentic to Colissimo. In this case, despite our intervention, Colissimo will take into account the flashing of the factor only.

For packages with the option "delivered against signature", after having followed up, you can file a complaint with the Colissimo service on 09.72.721.213. This parcel can only be delivered under signature, the Post will then be able to provide you with supporting documents.

The mention "preferably dry wash first" is recommended by the manufacturer to fix the color. However, it can also be done by hand, separate from other clothing to avoid any risk of discoloration. 
A particular precaution to take for "adult and children saris": hand wash only or dry as well as ironing by interposing a fabric between the iron and the sari.

Also remember to browse the catalog of our Indian clothing store to discover the whole range!